ADVICE FINDER

Below is an A-Z directory of advice providers in Hackney or search function to find advice on specific subject areas.

Age UK East London

Age UK East London is the lead Charity in the linked operating group of Charities comprising of Age UK Hackney, Age UK Newham and Age UK Tower Hamlets. It is a brand partner of Age UK - the national charity formed from the merger of Help the Aged and Age Concern England. It puts older people and their carers at the heart of everything it does to meet its mission. Age UK East London offers a range of services to people in later life.

ADDRESS: 22 Dalston Lane, Hackney, E8 3AZ [VIEW MAP]

EMAIL: info@ageukeastlondon.org.uk

HELPLINE: 0800 169 6565

OFFICE PHONE: 020 7249 7149

WEBSITE: http://www.ageuk.org.uk/eastlondon/

Agudas Israel Community Services

Agudas Israel aims to provide for and protect the needs of the Orthodox Jewish Community. Services include an advice centre and employment agency. The Agudas Israel provides advice on welfare rights, immigration, careers, education, employment and housing.

ADDRESS: 97 Stamford Hill, London, N16 5DN [VIEW MAP]

EMAIL: info@agudas.org.uk

OFFICE PHONE: 020 8800 6688

Bump Buddies - Shoreditch Trust

Bump Buddies brings Hackney women together to support one another through times of change. We harness the compassion, strength and energy of individuals to ensure that we are all able to reach our full potential.

Bump Buddies services connect diverse groups of women in Hackney so they are able to share their skills, knowledge and experiences, and learn from one another.

There are a number of areas of the programme, allowing us to achieve our goal of providing support to women who need it:

• Bump Buddies mentoring – We facilitate a 1:1 peer mentoring scheme for women who require additional support during pregnancy and early parenthood

• Bump Buddies information – We have access to a wide range of specialist information, and can point you in the right direction if you are seeking more knowledge about local and national services available

• Bump Buddies influence – We enable women to use their lived experience to influence policy and commissioning, through steering groups, focus groups, and presence on boards and committees

• Join Our Bump Buddies Community – We have many opportunities for those looking to get involved with, or support the programme!

ADDRESS: 12 Orsman Road, N1 5QJ [VIEW MAP]

EMAIL: jane@shoreditchtrust.org.uk

OFFICE PHONE: 020 7033 8500

WEBSITE: http://www.shoreditchtrust.org.uk/Bump-Buddies

CARA (Central Africa's Rights & AIDS Society)

CARA defends the legal rights of poor people who cannot afford a lawyer and helps them to save their homes, keep their jobs and protect their loved ones. We also provide HIV/AIDS prevention, care and support, strive to reduce premature deaths, provide quality basic education for all (especially girls), and access to water and sanitation.

To continue the work that CARA provides in the UK and Africa, we rely on people like you. Please consider helping us with a monthly, or you can make a one-off donation, to our work.

ADDRESS: 18 – 22 Ashwin Street, Dalston, Hackney, London, E8 3DL [VIEW MAP]

EMAIL: info@cara-online.org

HELPLINE: 0795 695 2645

OFFICE PHONE: 0844 478 0015

WEBSITE: http://www.cara-online.org/

Choice In Hackney

CHOICE IN HACKNEY is a voluntary organisation, which provides Advocacy and Independent Living Services to disabled people in London. It supports disabled people from all communities to obtain the services they need to live independently, with dignity and to make choices about their lifestyles.

ADDRESS: Defoe Block, Ground Floor, 50 Hoxton Street, Hackney, N1 6LP [VIEW MAP]

EMAIL: info@choiceinhackney.org

OFFICE PHONE: 020 7613 3206

WEBSITE: http://www.choiceinhackney.org/

Citizens Advice Hackney

Hackney CAB provides information and advice across a range of enquiry areas including Welfare Benefits, Debt, Employment, and Housing & Consumer issues.

For up to date information about our services in Hackney, call 020 3855 4472 at any time.

Contact us
The Citizens Advice Hackney office is at: 300 Mare Street, London E8 1HE.
Telephone: 020 3880 2023.

Visit the Hackney Service Centre at 1 Hillman Street, London, E8 1DY, Monday to Friday from 9:30am to access our services.

Advice appointments
We have appointments at the Hackney Service Centre, 1 Hillman Street, London, E8 1DY on Mondays, Tuesdays, Wednesdays and Fridays from 10:00am to 1:00pm.

For an appointment or to book a call-back, speak to a receptionist at the Service Centre Monday to Friday from 9:30am. Members of our team are at the Service Centre on Wednesdays and Fridays between 9:30am and 1:00pm to provide information and assistance.

For parents with children aged 5 or younger, you can book an appointment with an adviser through your Children’s Centre.

You can book an appointment with an adviser through your child’s school if your child goes to one of the following Hackney schools:

Shoreditch Park Primary School
Skinners’ Academy
St Scholastica’s Catholic Primary School
Thomas Fairchild Community School

ADDRESS: 300 Mare Street, Hackney, E8 1HE [VIEW MAP]

EMAIL: info@eastendcab.org.uk

HELPLINE: 020 3855 4472

OFFICE PHONE: 020 3855 4472

WEBSITE: https://https://eastendcab.org.uk/hackney/

City & Hackney Carers Centre

City and Hackney Carers' Centre is passionate about supporting carers and helping people to have the best quality of life.

ADDRESS: Prideaux House, 10 Church Crescent, London, E9 7DL [VIEW MAP]

EMAIL: info@hackneycarers.org.uk

OFFICE PHONE: 020 8533 0951

WEBSITE: http://www.hackneycarers.org.uk

City And Hackney Mind

City and Hackney Mind is the local mind association for the London Borough of Hackney and the City of London.

Our commitment to the advancement of good mental health and supporting our users with their psychological well-being is reflected in the range and quality of services we provide. One in four of us will experience a mental health problem at some point in our lives.

Our Welfare Rights Project provides both Welfare Rights Advice and Casework Support to individuals with mental health needs living in the community.

Casework/Advice will primarily support individuals around:
• Welfare benefits applications
• Medicals
• Appeals
• Tribunals
• Housing advice
• Debt advice
• Negotiating local mental health and welfare services

ADDRESS: 8-10 Tudor Road, Hackney, London, E9 7SN [VIEW MAP]

EMAIL: info@cityandhackneymind.org.uk

HELPLINE: 020 8985 4239

OFFICE PHONE: 020 8985 4239

WEBSITE: http://www.cityandhackneymind.org.uk/

Day-Mer

Community organisation providing advice, education, youth and cultural activities mainly, but not exclusively, to Turkish, Kurdish and Turkish Cypriot communities.

ADDRESS: 16 Howard Road, Stoke Newington, London, N16 8PU [VIEW MAP]

EMAIL: info@daymer.org

OFFICE PHONE: 020 7275 8440

WEBSITE: http://www.daymer.org

DeafPLUS

deafPLUS provides Information, Advice and Advocacy Services to Deaf, hard of hearing and visually impaired people. In addition, we provide Employment support to our client group by providing Information, Advice and Guidance.

We recently launched a BSL Advice Helpline for people who live outside of our funding areas.

deafPLUS is accredited with AQS, Matrix and we are going for the Advocacy QPM.

ADDRESS: Trinity Centre, Key Close, Whitechapel, London, E1 4HG [VIEW MAP]

EMAIL: info@deafplus.org

HELPLINE: 020 7001 1728

OFFICE PHONE: 020 7790 6147

WEBSITE: http://www.deafplus.org

Derman

Derman provides a range of health-related services to Kurdish, Turkish, Turkish Cypriot and Eastern European Turkish people mainly refugees and asylum seekers in Hackney.

ADDRESS: The Basement, 66 New North Road, Hackney, N1 6TG [VIEW MAP]

EMAIL: services@derman.org.uk

OFFICE PHONE: 020 7613 5944

WEBSITE: http://derman.org.uk/derman/

Fair Finance

Fair Finance offers free and impartial advice on debt and consumer issues.

ADDRESS: 18 Ashwin Street, Hackney, E8 3DL [VIEW MAP]

EMAIL: info@fairfinance.org.uk

OFFICE PHONE: 020 8988 0627

WEBSITE: http://www.fairfinance.org.uk/money-advice

Family Action

Family Action provides services to disadvantaged and socially isolated families. It works with over 45,000 children and families a year by providing practical, emotional and financial support through over 100 services based in communities across England.

ADDRESS: Family Action Central Office, 501-505 Kingsland Road, Hackney, E8 4AU [VIEW MAP]

EMAIL: info@family-action.org.uk

OFFICE PHONE: 020 7254 6251

WEBSITE: http://www.family-action.org.uk/standard.aspx?id=1503

Family Mosaic (Shoreditch Floating Support)

Family Mosaic’s TPS service is a free to use housing related support service covering the Haggerston, Hoxton and Shoreditch areas. We promote independence, health and wellbeing and support people to live safely in their own home, to be socially included and prevent homelessness.
We can help with:-
• Support with difficult housing and benefit issues
• Managing on a budget
• Support through crisis
• Accessing community activities
• Finding work, educational and voluntary activities
• Accessing social and voluntary services
Support can be provided for up to 12 months. For more information please call 020 7241 7970, to make a referral to the service please contact Outward on 020 7249 9004 or email Hackney TPS referrals HackneyTPSreferrals@outward.org.uk.

ADDRESS: 9 Arcola Street, Hackney, London, E8 2DJ [VIEW MAP]

EMAIL: cshshoreditchsupport@familymosaic.co.uk

OFFICE PHONE: 020 7241 7970

WEBSITE: http://www.familymosaic.co.uk

Greenhouse Centre

The Greenhouse Centre provides free health care services and housing and welfare advice for homeless people in Hackney.

ADDRESS: 19 Tudor Road, Hackney, E9 7SN [VIEW MAP]

EMAIL: beth.winter@thamesreach.org.uk

HELPLINE: 07841 996 999

OFFICE PHONE: 020 8510 4490

WEBSITE: http://www.thamesreach.org.uk/what-we-do/day-services/the-greenhouse/

Hackney Adult Learning Services - Functional English And Maths

Do you want to improve your reading, writing or maths skills?

Our Functional English and maths courses will help you become more confident about English and maths in everyday life. You can also take qualifications that can help you find a job, including GCSEs.

Classes are FREE and run all over Hackney.

To join a class, please come to an advice and assessment session. An adviser will check your level of English or maths and help you to find a class.

Hackney Learning Trust
Meeting Room 5 (2nd floor)
1 Reading Lane, E8 1GQ

Last Monday of every month*, 1pm

*Term time only - There are no advice sessions during school holidays

For further information, please call 020 8820 7703 or email englishmaths@learningtrust.co.uk

ADDRESS: 1 Reading Lane, Hackney, E8 1GQ [VIEW MAP]

EMAIL: englishmaths@learningtrust.co.uk

OFFICE PHONE: 020 8820 7703

Hackney Caribbean Elderly Organisation

The Hackney Caribbean Elderly Organisation is a social care agency that provides practical support and opportunities to socialise for Hackney's African and Caribbean senior citizens.

ADDRESS: 39 Leswin Road, Hackney, N16 7NX [VIEW MAP]

EMAIL: info@hackneycaribbean.co.uk

OFFICE PHONE: 0207 923 3536

WEBSITE: http://www.hceo.org.uk/

Hackney Chinese Community Services

Hackney Chinese Community Services centre is a non-profit making charitible organisation for the Hackney Chinese community. Services include health advocacy, a carers project, an elderly luncheon club, a mental health service and a youth service.

ADDRESS: 28-32 Ellingfort Road, Hackney, E8 3PA [VIEW MAP]

EMAIL: info@hackneychinese.org.uk

OFFICE PHONE: +44 (0)20 8986 6171

WEBSITE: https://https://www.hackneychinese.org.uk/

Hackney Community Law Centre

Hackney Community Law Centre is a charity employing solicitors and caseworkers to provide free legal advice and representation to people living and working in Hackney. Areas on which HCLC advises are housing (homelessness, threatened homeless, possession cases), immigration/asylum and welfare benefits.

For Legal Advice, please call our advice line on 0208 985 5236, Monday to Wednesday from 10:00am to 12:00pm and press the following option:

Option 2 - Housing

Option 3 - Immigration

Option 4 - Welfare Benefits

Option 5 - Other query (please note: we do not give legal advice on option 5)

Please note that our lines are very busy and we may not able to answer your call If you are unable to get through, please contact us by email, admin@hclc.org.uk and provide full details of your legal problem.

ADDRESS: 8 Lower Clapton Road, Hackney, E5 0PD [VIEW MAP]

EMAIL: admin@hclc.org.uk

HELPLINE: 020 8985 5236

OFFICE PHONE: 020 8985 5236

WEBSITE: http://www.hclc.org.uk

Hackney Cypriot Association

Hackney Cypriot Association has been operating in Hackney for 36 years, uniquely offering support and empowerment to both Greek and Turkish Cypriots providing a consistent approach to a Cypriot community cohesion and developmental need.

ADDRESS: 5 Balls Pond Road, Hackney, N1 4AX [VIEW MAP]

EMAIL: hackneycypriotassoc@gmail.com

OFFICE PHONE: 020 7254 7920

WEBSITE: https://https://www.hackneycypriotassociation.org.uk/

Hackney ESOL Advice Service

DO YOU WANT TO LEARN TO SPEAK ENGLISH?

You can join a FREE English class by coming to one of the ESOL advice sessions below. A teacher will check your English speaking, listening, reading and writing and help you to find a class which fits around you. Morning, afternoon and evening classes are available. Please come in time for a ticket and bring a pen.

WEEKLY SESSIONS
Tuesdays, 1pm, Hackney Learning Trust
Wednesdays, 10am, Woodberry Down Children's Centre
Thursdays, 10am, Homerton Library
Thursdays, 1pm, Linden Children's Centre

WEEKLY EVENING ADVICE
Tuesdays, 6pm, Pembury Community Centre
Wednesdays, 6pm, Shoreditch Library

MONTHLY SESSIONS
First Wednesday of every month, 1pm, Shoreditch Library

Advice sessions run from the last week of September to the last week of June each academic year. There are no advice sessions during school holidays and we are closed for 4 weeks from the second week of December. For specific dates, please visit www.learningtrust.co.uk/esol

For further information, please call the ESOL Advice Line on 020 8820 7043 or email esol@learningtrust.co.uk

ADDRESS: Hackney Learning Trust, 1 Reading Lane, Hackney, E8 1GQ [VIEW MAP]

EMAIL: esol@learningtrust.co.uk

OFFICE PHONE: 020 8820 7043

WEBSITE: http://www.learningtrust.co.uk/esol

Hackney Marsh Partnership

Hackney Marsh Partnership is a community development organisation and registered charity based in Homerton in Hackney which runs projects and services from the Kingsmead Kabin and the Concorde Centre for Young People.

ADDRESS: 8-9 Kingsmead Way, Hackney, E9 5QG [VIEW MAP]

EMAIL: info@hmp.org.uk

OFFICE PHONE: 020 8525 6960

Hackney Migrant Centre

Hackney Migrant Centre is a charity that runs a weekly advice service for asylum seekers, refugees and migrants. During the advice service we offer free advice on immigration and housing and benefit problems. We also have a health advocate that can help with access to NHS services and GP registration. The advice service is run weekly on Wednesday. To submit an enquiry please visit https://hackneymigrantcentre.org.uk/drop-in/

ADDRESS: Leswin Rd, Hackney, N16 7NX [VIEW MAP]

EMAIL: info@hackneymigrantcentre.org.uk

OFFICE PHONE: 07856632796

WEBSITE: http://www.hackneymigrantcentre.org.uk

Hackney Muslim Women's Council

ADDRESS: 101 Clapton Common, Hackney, E5 9AB [VIEW MAP]

EMAIL: samihmwc@googlemail.com

OFFICE PHONE: 020 8809 0993

Halkevi

Halkevi is one of the largest Kurdish and Turkish language advice-giving centres in London. Their advice service is free, independent, confidential and impartial, and is provided by advisors and trained volunteers.

ADDRESS: 31-33 Dalston Lane, Hackney, E8 3DF [VIEW MAP]

EMAIL: halkeviuk@gmail.com

OFFICE PHONE: 0207 249 6980

WEBSITE: http://www.younghackney.org/organisations/all/halkevi--kurdish-and-turkish-community-centre.php

Hoxton Trust Legal Advice Service

Starting in 1993, the Hoxton Trust decided to offer a free legal advice service to the residents in and around Hoxton and Hackney. Over the years, it has worked with thousands of clients and taken on many Volunteer Advisers that are looking for experience and/or just trying to help a neighbour.

ADDRESS: 156 Hoxton Street, Hackney, N1 6SH [VIEW MAP]

EMAIL: las@hoxtontrust.org

OFFICE PHONE: 020 7613 4174

WEBSITE: http://www.hoxtontrust.org/legal-advice/4584961753

IMECE

PAID JOBS

IMECE Women’s Centre is a woman only registered charity and company limited by guarantee, set up in 1982. Its aim is to empower Black, Minority Ethnic and Refugee(BMER) women, particularly Turkish, Kurdish and Turkish Cypriot women and improve the quality of their lives.

ADDRESS: 2 Newington Green Road, Hackney, N1 4RX [VIEW MAP]

EMAIL: info@imece.org.uk

HELPLINE: 0207 354 1359

OFFICE PHONE: 0203 227 3592

WEBSITE: http://www.imece.org.uk/

Latin American Women's Rights Service

The Latin American Women's Rights Service (LAWRS) is a human rights based organisation which supports the immediate and long term needs of Latin American women migrants in the UK.

ADDRESS: 52-54 Featherstone S, London, EC1Y 8RT [VIEW MAP]

EMAIL: lawrs@lawrs.org.uk

HELPLINE: 0844 264 0682

OFFICE PHONE: 020 7336 0888

WEBSITE: http://www.lawrs.org.uk/

London Gypsy And Traveller Unit

The Accommodation and Advocacy Service is held at the London Gypsy and Traveller Unit's offices on a Monday and a Friday. It provides advice to Gypsy and Traveller families living in houses, on official sites and unauthorised encampments mostly in North East London boroughs. It support Travellers in gaining skills and confidence which will make them more effective when dealing with services. This ranges from them making their own phone calls from the LGTU office with LGTU's support, to signing up for one to one literacy sessions.

ADDRESS: 6 Westgate St, Hackney, E8 3RN [VIEW MAP]

EMAIL: info@lgtu.org.uk

OFFICE PHONE: 0208-533.2002

WEBSITE: http://www.lgtu.org.uk/accommodation-and-advocacy.php

NHS Complaints Advocacy Service

The NHS Complaints Advocacy (NHSCA) service can help if you or someone you know has not had the care or treatment you expect to receive from your NHS Services and you would like support to raise a concern about the NHS care or treatment.

ADDRESS: VoiceAbility, United House, North Road, London, N7 9DP [VIEW MAP]

EMAIL: nhscomplaints@voiceability.org

HELPLINE: 0300 330 5454

WEBSITE: http://www.nhscomplaintsadvocacy.com

Nia Project

PAID JOBS

The Nia project provides high quality services for women, children and young people who have experienced or are at risk of male violence.

ADDRESS: P.O. BOX 58203, London, N1 3XP [VIEW MAP]

EMAIL: info@niaendingviolence.org.uk

OFFICE PHONE: 0207 683 1270

WEBSITE: http://www.niaendingviolence.org.uk/

North London Muslim Community Centre

The North London Muslim Community Centre (NLMCC) emerged in response to the needs of the Muslim community for services to meet their social and welfare needs. It provides quality services to users of all backgrounds in a way that is culturally appropriate to the needs of the Muslim community.

ADDRESS: 66-68 Cazenove Road, Stoke Newington, N16 6AA [VIEW MAP]

EMAIL: advice@nlmcc.org.uk

HELPLINE: 020 8806 1147 (Ext 1)

OFFICE PHONE: 020 8806 1147

WEBSITE: http://www.nlmcc.org.uk

Off Centre

PAID JOBS

Off Centre is a counselling, therapy, advice, guidance and psychosocial service for young people aged between 11-25 who live, work or study in Hackney. Our services are free, confidential and aimed at helping young people to have greater control over their lives. We help people with all kinds of emotional and practical issues including bereavement, depression, anger, self-harm, homelessness, sexuality, identity, neglect, violence, family breakdown, abuse, access in to education or employment and so on.

ADDRESS: 68-82 Digby Rd, Hackney, London, E9 6HX [VIEW MAP]

EMAIL: info@offcentre.org.uk

OFFICE PHONE: 0208 986 4016

WEBSITE: http://www.offcentre.org.uk

One Support

Our service is open to the people living in the boundaries of Hackney and are living either with family or friends, permanent accommodation weather that is private rented, home owners, housing association or council accommodation.

We particularly assist people who are vulnerable and suffer with:

• severe social isolation
• on the verge of a crisis
• frailty caused by age
• mild Mental health needs
• non-complex learning or physical disabilities
• long term health needs
• People with mild substance misuse issues.

All service user groups and ages from 18+ are welcome to make a referral or call us to query if you think you may benefit from some support.

ADDRESS: 5 Laburnum Street, E2 8BY [VIEW MAP]

EMAIL: sismith@onehousinggroup.co.uk

HELPLINE: 0207 428 4236

OFFICE PHONE: 0207 428 4236

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